At KBS, nothing is more important to us than the service we provide to clients. After all, this is a large part of why you chose to entrust your insurance to KBS in the first place.
Whether we met or exceeded your expectations,
or whether we fell short in
we want to know so that we can reinforce our successes and take steps to correct any
problems. Our goal is to earn the highest rating in every category. Many of the questions are "multiple choice" to facilitate completion, but we provide space for your comments and suggestions as well. Thank you for your cooperation.
These surveys go directly to KBS principals and
we appreciate your candor. Where the
law allows, we will forward a gift to clients who complete this survey. Unless you request
otherwise, we will call to thank you.